Hotel Overview
The Crowne Plaza Harrisburg-Hershey is more than just a hotel; it’s a strategically placed haven for those seeking both business and pleasure in the heart of Pennsylvania. Perfectly positioned to offer easy access to both the vibrant city of Harrisburg and the sweet delights of Hersheypark, this hotel promises a stay that’s both convenient and memorable.
Location and Accessibility
Nestled conveniently near the intersection of major highways, the Crowne Plaza Harrisburg-Hershey boasts unparalleled accessibility. Whether you’re arriving by car, utilizing public transport, or flying into Harrisburg International Airport (about a 20-minute drive), reaching the hotel is a breeze. Its proximity to key attractions like the Pennsylvania State Capitol, Hersheypark, and numerous corporate offices makes it an ideal choice for a wide range of travelers. The hotel’s ample parking further adds to its convenience.
Amenities and Services
This isn’t your average roadside motel. The Crowne Plaza Harrisburg-Hershey offers a plethora of amenities designed to pamper and cater to your every need. Imagine yourself unwinding in the sparkling indoor pool after a long day, or perhaps enjoying a delicious meal at the hotel’s on-site restaurant. Need to stay connected? High-speed Wi-Fi is readily available throughout the hotel. Business travelers will appreciate the well-equipped meeting rooms and business center, while leisure guests can take advantage of the fitness center. The hotel also provides 24-hour room service, ensuring that your needs are met around the clock. Let’s not forget the friendly and efficient staff – always ready to assist with a smile.
Pricing Comparison
While precise pricing fluctuates based on seasonality and demand, the Crowne Plaza Harrisburg-Hershey generally positions itself in the mid-range category compared to other hotels in the area. It offers a compelling balance between price and value, providing a higher level of amenities and service than budget hotels while remaining competitively priced compared to luxury options. Consider this: While a budget hotel might offer a basic room for a lower nightly rate, you’ll likely sacrifice amenities like an on-site restaurant or fitness center. Conversely, a luxury hotel will offer superior amenities but at a significantly higher price point. The Crowne Plaza strikes a happy medium, offering a comfortable stay with numerous perks without breaking the bank.
Room Types and Features
The hotel offers a variety of room types to suit different needs and budgets. The following table provides a comparison:
| Room Type | Bed Size | Amenities | Approximate Price Range (USD) |
|---|---|---|---|
| Standard Room | Double Queen or King | TV, Wi-Fi, Coffee Maker | $100 – $150 |
| Deluxe Room | King | TV, Wi-Fi, Coffee Maker, Larger Space | $150 – $200 |
| Suite | King, Separate Living Area | TV, Wi-Fi, Coffee Maker, Mini-fridge, Sofa | $200 – $300+ |
| Accessible Room | Various | ADA Compliant Features | Varies based on room type |
Guest Experiences: Crowne Plaza Harrisburg-hershey Harrisburg
The Crowne Plaza Harrisburg-Hershey caters to a diverse clientele, offering a glimpse into the varied experiences of its guests. From business travelers seeking efficiency to families enjoying Hersheypark’s delights, the hotel’s reviews paint a picture of both successes and areas for improvement. Understanding these experiences helps us refine the guest journey and ensure a consistently positive stay.
Guest Review Summary
Online reviews reveal a generally positive experience, with many praising the hotel’s convenient location, comfortable rooms, and friendly staff. Positive comments frequently mention the proximity to Hersheypark, making it a popular choice for families. However, some negative feedback highlights inconsistencies in room cleanliness and occasional slow service in the restaurant. Specific examples include comments about outdated furnishings in some rooms and inconsistent responsiveness to guest requests. While most guests report a pleasant stay, addressing these inconsistencies is crucial for maintaining high standards.
Typical Guest Profile
The Crowne Plaza Harrisburg-Hershey attracts a blend of travelers. A significant portion comprises business travelers attending conferences or visiting nearby companies. These individuals often prioritize convenient amenities like high-speed internet, well-equipped business centers, and easy access to transportation. Another large segment consists of families visiting Hersheypark, seeking comfortable accommodations and perhaps a pool for the kids. Finally, a smaller group includes leisure travelers exploring the Harrisburg area, drawn by its historical sites and cultural attractions. This diverse clientele necessitates a flexible and adaptable approach to service and amenities.
Hypothetical Itinerary for a Business Traveler
A hypothetical business traveler, Ms. Jane Doe, arriving on a Monday morning, might follow this schedule: Check-in upon arrival, utilizing the hotel’s fast check-in process. She’d then head to her room to freshen up before attending a conference at the nearby Hershey Lodge. The afternoon involves conference sessions and networking. Evening brings a business dinner at the hotel’s restaurant, followed by reviewing emails using the high-speed Wi-Fi in her room. Tuesday involves more conference activities, and perhaps a quick lunch in the hotel. Tuesday evening, Ms. Doe might explore downtown Harrisburg for dinner before returning to the hotel for a restful night’s sleep. Wednesday morning, a final conference session, followed by check-out and departure. This schedule highlights the importance of efficient amenities and convenient location for business travelers.
Common Guest Complaints and Solutions
Several recurring complaints allow for targeted improvements. One category involves room cleanliness, with some guests reporting issues such as unclean bathrooms or overlooked areas. The solution involves stricter cleaning protocols and increased staff training, perhaps including more thorough inspections before guest arrival. Another category centers on service speed, particularly in the restaurant and at the front desk. Addressing this requires optimized staffing levels during peak hours and potentially implementing a more efficient reservation and order management system. Finally, some guests comment on outdated furniture or room amenities. A phased renovation plan, upgrading rooms systematically, could significantly improve guest satisfaction and maintain a modern appeal.
Local Area Attractions
So, you’ve checked into the Crowne Plaza Harrisburg-Hershey – congratulations, you’ve chosen wisely! Now, let’s talk about the amazing adventures awaiting you just outside our doors. Forget your worries, because the fun is practically on our doorstep (and if it’s not, it’s a ridiculously short drive). We’re perfectly positioned to unleash the region’s best offerings.
This prime location means easy access to a plethora of attractions, from the sugary delights of Hersheypark to the historical charm of Harrisburg. Whether you’re a thrill-seeker, a history buff, or just looking for a relaxing day trip, we’ve got you covered. Let’s dive into the delicious details!
Hersheypark and its Proximity
Hersheypark, the chocolate-covered cherry on top of your Harrisburg-Hershey adventure, is a short hop from the hotel. We’re talking a quick, stress-free drive – perfect for those who prefer to leave the driving to someone else (and those who just can’t wait to get to the rollercoasters!). The exact drive time will depend on traffic, of course, but generally, you’re looking at a breezy 10-15 minute drive. Imagine: you, sipping your morning coffee, then suddenly, you’re surrounded by the sweet scent of chocolate and the joyous screams of thrill-seekers. It’s practically a dream.
Other Significant Landmarks and Directions
Beyond Hersheypark, the area boasts a wealth of interesting places. The Pennsylvania State Capitol Building in Harrisburg, a stunning example of Beaux-Arts architecture, is a must-see for anyone interested in history and impressive buildings. It’s approximately a 20-25 minute drive from the hotel, depending on traffic. For those interested in a bit more of a leisurely pace, the charming town of Hershey offers quaint shops, delightful cafes, and the Hershey Story Museum, which chronicles the history of the chocolate empire. This is also roughly a 10-15 minute drive from the hotel. Navigation apps like Google Maps or Waze can provide real-time directions and estimated travel times based on current traffic conditions.
Recommended Restaurants, Crowne plaza harrisburg-hershey harrisburg
Getting hungry after all that exploring? Fear not, for culinary delights await! Here are a few options within walking distance or a short drive of the hotel, offering a range of cuisines and atmospheres:
Prepare your taste buds for a delightful culinary journey!
- The Capital City Restaurant: (Short Drive) Upscale dining experience with stunning city views. Expect a refined menu and impeccable service.
- Houlihan’s: (Short Drive) A classic American restaurant, perfect for a casual meal with family or friends. Offers a diverse menu with something for everyone.
- Bonefish Grill: (Short Drive) A seafood-focused restaurant known for its fresh catches and lively atmosphere. Expect creative dishes and a bustling environment.